Enhanced Buyer Protection for Marketplace & Vendor Platforms through Programmable Trust

Protect your customers, reduce disputes, and unlock faster payouts for your sellers with Tenro

Trust is the most important currency for an online marketplace.

  • Buyers want confidence. Sellers want their money fast. And you need to make them both happy.
  • Existing buyer protection solutions often require manual workflows and are high-cost
  • Tenro adds automated trust through rules-based payouts, streamlining the buyer protection experience
  • Just tell us the rules and we'll take care of the rest. Improve trust with your buyers and payouts with your sellers.

How does Tenro work?

  • Accept payments through usual channels
  • Tenro will route them to a regulated partner bank account
  • Define the release logic (time delay, webhook condition, etc.)
  • Tenro will monitor for the condition to be met
  • Once the condition is met, Tenro instructs its FBO to disburse funds
  • Funds disbursed by next business day
  • Tenro will record transaction metadata
  • Includes a record of payouts, buyer affirmations, and disputes

Built for High-Trust Marketplaces & Vendors

Online Marketplaces

Delay payouts until buyer confirms goods are received and in agreed-upon condition

Booking Platforms

Release funds after a session or event is complete. Protect buyers from no-shows, automatically

B2B Vendor Platforms

Trigger payouts upon delivery or invoice approval, reducing manual ops and fraud risk

Use Case Snapshot: Online Coaching Platform

A $500 session is booked on a coaching platform

Funds are routed to a partner account for a brief hold

Tenro monitors for student confirmation of lesson

Upon confirmation, Tenro releases funds to the coach

Ready to Supercharge Trust in Your Marketplace?

We’re onboarding early-stage platforms now. If your platform needs trust and clean payout control, we’d love to chat.